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Returns and refunds
Returns and Refunds
Before requesting a return ...
you should know that the body needs a few days to adapt to a new mattress. For this reason we offer 100 trial nights! Before requesting a return, we recommend that you wait at least 40 days to try it. the best mattress.
What happens to a mattress that undergoes an exchange and / or a return?
The mattress you decide to return and / or change will be disposed of in full compliance with environmental regulations. The individual parts that make up your mattress will be separated: the non-recyclable parts (cover, foam, padding) will be brought in landfills where they will be disposed of, while the recyclable parts (such as steel springs) will be taken to waste-to-energy plants.
Please return
Contact our customer support.
The refund will be made within 30 days of receiving the mattress at the company.
The timing may vary and the refund will be made on the same payment method chosen at the time of purchase. Please, read our Terms and Conditions
Come visit us at our shops
Do you want to touch the Italian quality of Veradea mattresses and try them before buying?
We are waiting for you! We remind you that you have a 100 Night Trial to test your new mattress comfortably at home, with no extra costs for exchange/return.